We respect people’s privacy and are committed to protecting the data of our customers and online store users. We have developed privacy principles that address the collection, use, disclosure, transfer, and storage of personal data in accordance with applicable legal requirements.

Collection of Personal Data

The controller of personal data is Aeroplaan OÜ. We collect your personal data when you register as a user of the online store or place an order. To process and fulfil your orders, we collect personal data that you voluntarily provide, such as your first and last name, address, email address, and phone number.

The website stores your IP address and uses cookies. You may block cookies in your web browser, but this may cause some issues when using the site.

We also collect and store information about your orders and any email correspondence between us in order to improve our services, products, and website when necessary.

Use of Personal Data

We primarily use the collected personal data to process orders and deliver goods to the buyer. We also use the data to provide relevant offers to customers. In addition, we send marketing messages and offers via email (newsletter). To subscribe to the newsletter, you must enter your email address in the online environment. You may unsubscribe from email notifications at any time by notifying us via email or by following the instructions provided in the messages.

We may also use your personal data to analyse products and services that may be of interest to consumers, to identify and prevent problems, to prevent or avoid fraud or criminal activity, and to personalize the user experience.

Disclosure and Transfer of Personal Data

We may disclose personal data and user information to third parties who provide services to us and who agree to keep such shared information confidential. Third parties may include partners responsible for delivering goods, providing transport services, processing payments, maintaining and managing the website, providing marketing services, etc. Aeroplaan OÜ, as the controller of personal data, transfers the personal data necessary for making payments to the authorized processor Esto AS.

Security of Personal Data

The Tallinn Cutlery online store operates on a platform that has implemented the necessary measures to protect personal data collected in the e-store. We have also taken other necessary steps to protect your personal data. Access to the data is granted only to authorized persons.

User Rights

You have the right to obtain information about which of your personal data we have collected and processed. You have the right to correct or supplement your personal data, as well as to delete it (provided this does not conflict with legal requirements). You have the right to withdraw your consent for the use of your personal data or file a complaint if you believe your rights have been violated. To exercise your rights, please contact us using the contact details provided below.

External Links

The online store may contain links leading to websites managed by third parties. Tallinn Cutlery has no control over the content displayed on third-party websites and/or the shaping or implementation of their privacy policies. If you arrive at an external website via a link in the Tallinn Cutlery online store, you should review that website’s privacy policy before sharing any data.

Other Terms and Changes

By using the Tallinn Cutlery online store, you agree to this privacy policy. If you do not agree with these terms, you should not use our online store. Tallinn Cutlery reserves the right to change the terms of this privacy policy at any time. The customer is responsible for reviewing the privacy policy and any changes made.

Contact Information

If you have questions regarding personal data protection, you can contact Aeroplaan OÜ by email at: info@tallinn-cutlery.com

Last updated: 2 December 2025

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